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[RBL block] Removal Request

Barracuda Email Security Gate

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#1 abiko ryohei

abiko ryohei
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Posted 09 February 2020 - 09:28 PM

The test account was hijacked and used for spam emails.

Now that the account has been deleted, please remove it from the blacklist.

 

IP : 160.16.147.19



#2 Michelle Exner

Michelle Exner

    BSF / BESS Moderator

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Posted 12 February 2020 - 03:59 PM

Abiko,

If you are a Barracuda Customer you can call into support and work with a support technician to get the IP removed

If you are not a Barracuda Customer then you should go to https://barracudacentral.org, access the lookup page and then check your IP address there.

If it is listed on our service you can then follow the instructions on that page for removal.

If you are sending mail to a Barracuda customer that is blocking your mail you could also contact them in another fashion and request they contact our support for assistance or add your IP address to their exemption list.

Sincerely,


Michelle Exner
Product Lead Support Engineer
Barracuda Email Security
(408) 342-5300