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Remove Intent Block List from "atheoffice.be"

intent block list

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#1 4bs

4bs
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Posted 06 March 2020 - 05:23 AM

Dear, 

 

One of our customers email domain atheoffice.be is on the Intent Block List.

I'm trying to find a way to remove this form the list.

Can you help me with this please.

 

Kind regards,

 

Kris Vervaet

 

4Business Software NV

http://www.4bs.commailto:cloud@4bs.com



#2 Michelle Exner

Michelle Exner

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Posted 10 March 2020 - 12:33 PM

4bs

If you are seeing a domain you want to get mail from hitting intent then you should 

1. To bypass intent add the intent domain to the intent exemptions on your ESG

2. To have the domain removed from intent please call into Barracuda Support.

Sincerely,


 


Michelle Exner
Product Lead Support Engineer
Barracuda Email Security
(408) 342-5300






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